Window Washing contract template
A short service agreement sets expectations on scope, access, safety, and payment before you're on a ladder at someone's house.
Scope of service
List exactly what's included (interior, exterior, screens, tracks/sills, storm windows) and what's billed as an add-on, so the client isn't surprised by the quote.
Access arrangements
Document how you'll access the property and any interior rooms that need windows cleaned (key, code, client present, pet containment) and what happens if you can't get in.
Height and safety
Note which windows will be cleaned from the ground with an extension/water-fed pole vs. which require a ladder, and any windows you won't service for safety reasons (e.g. unstable roof access, third-story-plus without specialized equipment).
Weather policy
State that service may be rescheduled at no charge for rain, high wind, or freezing temperatures, since exterior cleaning quality and safety both depend on conditions.
Pre-existing damage
Note that pre-existing cracks, seal failures (fogged double-pane glass), or damaged screens will be pointed out before work begins so they aren't mistaken for new damage.
Cancellation and rescheduling policy
Require minimum notice and define a late-cancellation fee to protect your schedule, especially for jobs booked with travel time in mind.
Liability and insurance
Clarify that you carry general liability insurance for accidental damage (e.g. a cracked pane or damaged screen) during service.
Payment terms
Specify the flat rate, due date (day-of vs. invoiced), accepted payment methods, and any recurring-contract discount and billing cadence.
This is general guidance, not legal advice. Consider having a local attorney review your final agreement.