Moving & Hauling Help contract template
A short move agreement sets expectations on scope, timing, and liability before you're carrying someone's belongings out the door.
Scope of service
List exactly what's included (loading, unloading, in-house labor only, packing, disassembly/reassembly of furniture) and what's billed as an add-on, so the client isn't surprised by the final invoice.
Estimated hours and minimum charge
State the hourly rate, the estimated job length, and the minimum charge (e.g. a 2-3 hour minimum) that applies even if the job finishes faster.
Truck and equipment responsibility
Clarify whether you're providing the truck/trailer or the client is (e.g. a rented POD or U-Haul), and who's responsible for fuel, tolls, and any rental fees.
Item valuation and damage liability
State your liability limit for damaged or lost items (a per-pound or flat-value cap is standard in the moving industry) and note that high-value items (electronics, antiques, artwork) should be disclosed and, if needed, separately insured by the client.
Access and stairs/long-carry surcharge
Note any additional fee for stairs, elevators with wait times, or a long carry distance between the truck and the door, since these materially add to job time.
Pre-existing condition of items and property
Note that pre-existing damage to furniture or the property (scuffed walls, worn furniture corners) will be pointed out before work begins so it isn't mistaken for damage caused during the move.
Cancellation and rescheduling policy
Require minimum notice and define a late-cancellation or no-show fee, since a cancelled move often can't be filled with other work on short notice.
Liability and insurance
Clarify that you carry general liability and commercial auto insurance covering the move, and note any items (e.g. cash, jewelry, irreplaceable documents) the client should transport themselves rather than hand off.
Payment terms
Specify the hourly rate, minimum charge, due date (typically day-of), accepted payment methods, and any deposit required to hold a moving date.
This is general guidance, not legal advice. Consider having a local attorney review your final agreement.