Home Organizing contract template
A home organizing service agreement sets expectations before you're inside someone's closets and cabinets — it protects you from disputes over discarded items and protects the client's understanding of what's included in the session.
Scope of services
Describe the specific spaces/rooms covered and the type of work included (sorting, decluttering, container/product installation, system setup) versus excluded (deep cleaning, repairs, hauling beyond a stated amount) to prevent scope creep mid-session.
Decision-making and disposal authority
State clearly that the client (not the organizer) makes all final keep/donate/discard decisions, and that the organizer isn't liable for items the client later regrets discarding — this is the single most common source of organizer disputes.
Session minimums and cancellation policy
Specify the minimum booked hours per session, your rate for time beyond the estimate, and a cancellation/rescheduling notice window (24-48 hours is standard) with a fee for late cancellations.
Fee structure and payment terms
State whether billing is hourly or a flat package rate, whether a deposit is required to hold the booking, and when payment is due (many organizers collect payment at the end of each session).
Confidentiality and privacy
Include a confidentiality clause covering anything seen or discussed in the client's home, since organizers routinely have access to personal, financial, and sometimes sensitive belongings.
Liability and property damage
Limit liability for pre-existing damage or normal wear from moving items, and state your insurance coverage; note any items (irreplaceable heirlooms, hazardous materials) the client should flag or handle themselves before the session.
This is general guidance, not legal advice. Consider having a local attorney review your final agreement.